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Microsoft Teams: Shared call history in Queues app

Queues app now supports shared history for all missed, incoming, and outgoing calls in a queue. This new feature provides greater visibility and collaboration by allowing users to view a complete call history across the team. Shared history can be enabled by your Teams admin, who can choose to grant access to either: All members of the queue, or Only authorized users

Target January CY2026Cloud WorldwidePlatform Desktop, MacSource last updated 2026-02-18

Affected: Microsoft Teams

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