Dynamics 365 Customer Insights - Journeys: Send each message only once with deduplication for SMS and custom channels

<ul> <li>Deduplicates recipients by contact point, so each phone number or custom channel address gets the message once per send.</li> <li>Eliminates manual post-send clean-up, wasted messaging spend and the customer annoyance of duplicate texts.</li> <li>Brings SMS and custom channels to parity with email's built-in deduplication.</li> </ul>

Affected: Dynamics 365 Customer Insights - Journeys

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Change history

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