Dynamics 365 Customer Insights - Journeys: Build audiences faster with reusable segment templates

<p>Segment templates help you build audiences without recreating queries for each campaign. Choose a built-in template for common scenarios such as event attendance or email engagement, or save your own segment query as a reusable custom template. Add placeholders with hint text to guide marketers through entering campaign-specific values, reducing repetitive setup while keeping audience criteria consistent.</p>

Affected: Dynamics 365 Customer Insights - Journeys

Related changes

• Dynamics 365 Customer Insights - Journeys: Create event experience that match your business structure by supporting leads, contacts, or both​ · Dynamics 365 Customer Insights - Journeys
• Dynamics 365 Customer Insights - Journeys: Send each message only once with deduplication for SMS and custom channels · Dynamics 365 Customer Insights - Journeys
• Dynamics 365 Customer Insights - Journeys: Marketing tools, skills and plugin are now available in Copilot Cowork · Dynamics 365 Customer Insights - Journeys
• Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Boost productivity with flexible views and search in segments · Dynamics 365 Customer Insights - Journeys
• Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Set message expirations to keep communication relevant · Dynamics 365 Customer Insights - Journeys
• Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Enable advanced personalization using simple formulas to modify text, dates, and numbers · Dynamics 365 Customer Insights - Journeys

Change history

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