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Dynamics 365 Commerce: Map keyboard shortcuts to common POS operations

From Microsoft's description: “Users can discover shortcuts through tooltips and a help screen.</li> <li>Configure shortcuts based on store requirements or user preferences.</li> </ul>”

<p><strong>Applies to</strong>: Point of Sale (Store Commerce); configured in Commerce headquarters.</p> <p>Assign keyboard shortcuts to buttons in the Commerce headquarters button grid designer. Shortcuts are defined on buttons, not directly on operations, and can be applied to any button.</p> <ul> <li>Use shortcuts for common operations, such as void line, price override, discount, change quantity, and change delivery mode.</li> <li>Apply shortcuts to the currently selected line or lines. Users can discover shortcuts through tooltips and a help screen.</li> <li>Configure shortcuts based on store requirements or user preferences.</li> </ul>

Target September CY2026Cloud WorldwidePlatform WebSource last updated 2026-11-04

Affected: Dynamics 365 Commerce

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Change history

2026-11-04 · First captured by tracker

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