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Microsoft Copilot (Microsoft 365): Sales Development Agent - Meeting scheduling

<p>Sales Development Agent can turn a prospect’s interest in meeting into a booked seller meeting. The agent asks the prospect to provide preferred dates and times, evaluates those options against the appropriate seller’s calendar, and books the first valid option in the prospect’s stated preference order. The seller and prospect receive the meeting invitation, while the seller receives additional conversation context to support a warm handoff. If scheduling cannot be completed, the agent transfers the request and relevant context to the seller for follow-up.</p>

Target November CY2026Cloud WorldwidePlatform WebSource last updated 2026-10-22

Affected: Microsoft Copilot (Microsoft 365)

Related changes

Change history

2026-10-23 · First captured by tracker

View at Microsoft →