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Outlook: Choose to Show Unread or Total Count for Each Folder

Why it matters: Breaking change — admin action may be required

What to do: Until now, Outlook only displayed unread counts, but sometimes you need to see how many items are in a folder overall.

You can now pick whether each folder in your folder pane shows the unread count or the total item count. Until now, Outlook only displayed unread counts, but sometimes you need to see how many items are in a folder overall. Just right-click any folder and choose whether to show the total or unread count. It gives you more control over how you keep track of your email without changing how anything else works. #newoutlookforwindows

Target October CY2026Cloud Worldwide, GCC, GCC High, DoDPlatform Desktop, WebSource updated 2026-05-21

Affected: Outlook

View at Microsoft →