Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench

<p>Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and combine granular agent usage metrics with agent and organizational attributes to uncover agent adoption trends, export and customize reporting, and drive more informed decisions, without relying on predefined dashboards.</p>

Affected: Microsoft Viva, Microsoft Copilot (Microsoft 365)

Related changes

• Microsoft Viva: Copilot Analytics - Export metrics from Agent Dashboard · Agent
• Microsoft Viva: Fresh Copilot Metrics in Custom Person Queries & Reports- Viva Advanced Analysis · Metrics
• Microsoft Viva: Copilot Analytics - Agent 365 reporting availability for Microsoft platform agents · Agent
• Microsoft Viva: Viva Glint and Viva Insights Integration - Continuous employee engagement for leaders and managers with workplace metrics · Metrics
• Microsoft Copilot (Microsoft 365): Export Copilot metrics in the Copilot Dashboard · Metrics
• Microsoft Copilot (Microsoft 365): Viva Engage - Community Agent · Agent

Change history

View at Microsoft → Copy summary