Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench

Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and combine granular agent usage metrics with agent and organizational attributes to uncover agent adoption trends, export and customize reporting, and drive more informed decisions, without relying on predefined dashboards.

Affected: Microsoft Viva, Microsoft Copilot (Microsoft 365)

Related changes

• Microsoft Viva: Fresh Copilot Metrics in Custom Person Queries & Reports- Viva Advanced Analysis · Metrics
• Microsoft Viva: Insights - New Copilot Metrics Available · Metrics
• Microsoft Viva: Copilot Analytics - Agent 365 Dashboard in Insights · Agent
• Microsoft Viva: Viva Glint and Viva Insights Integration - Continuous employee engagement for leaders and managers with workplace metrics · Metrics
• Microsoft Copilot (Microsoft 365): Export Copilot metrics in the Copilot Dashboard · Metrics
• Microsoft Viva: New Overview experience in Agent Dashboard · Agent

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