Launched

Microsoft Copilot (Microsoft 365): [Copilot Extensibility] Customers can connect M365 Copilot with Freshservice to access IT service documentation with Copilot Connector

Why it matters: Generally available

Customers can connect M365 Copilot with Fresh service to access IT service documentation with Copilot Connector.

Target December CY2025Cloud WorldwidePlatform WebSource updated 2025-12-23

Affected: Microsoft Copilot (Microsoft 365)