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Rolling out

Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Why it matters: In preview

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Target November CY2025Cloud WorldwidePlatform Android, Desktop, iOS, Mobile, WebSource updated 2026-03-31

Affected: Microsoft Copilot (Microsoft 365)

View at Microsoft →